Guides

Where do I see my plan and billing?

Open Account, then Payment. Billing belongs to the bot owner. A collaborator sees “Billing is managed by the bot owner” or “Managed by the bot owner.”

  • Select the website first if the page asks for a chatbot.
  • Chatbot Subscription shows the plan name, status, trial days left, price, included features, included services, and plan limits. Unlimited means that limit is not capped.
  • Subscribe starts checkout. Cancel subscription schedules the end of the plan. Service stays on until the date shown as “Cancels on” or “Active until.”
  • The page also shows Website Builder plans, with the current plan marked, and shipping label plans for the shop.

The dashboard does not take a custom plan change in the form. Read the plan name and status on the Payment page. For a plan change, email Maggie.xu@nextaisite.com or call (647) 881-9029. Do not send a card number in chat.

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